Dunkin’ (called Dunkin’ Donuts from 1950 to early 2019, and still known as such to the public) is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950. The chain was acquired by Baskin-Robbins’ holding company Allied Domecq in 1990; its acquisition of the Mister Donut chain and also the conversion of that chain to dunkin donuts facilitated the brand’s growth in The United States that year. Dunkin’ Donuts and Baskin-Robbins have been subsidiaries of Dunkin’ Brands, headquartered in Canton, Massachusetts, since 2004. The chain began rebranding as a “beverage-led company”, and was renamed Dunkin’, in January 2019.
With nearly 12,000 locations in 36 countries, Dunkin’ is among the largest coffee and baked goods chains in the world. Its products include donuts, bagels, other baked goods, and a number of hot and iced beverages.
Dunkin Donuts History.
The initial Dunkin’ Donuts in Quincy, Massachusetts after its renovation inside the 2000s
The Dunkin’ Donuts Express based in Midway Airport Terminal.
William Rosenberg opened Open Kettle in 1948, a restaurant selling donuts and coffee in Quincy, Massachusetts, but he changed the name in 1950 to Dunkin’ Donuts after discussing with company executives.[better source needed] He conceived the concept for that restaurant after his experiences selling food in factories as well as at construction sites, where donuts and coffee were the two most popular items. The restaurant was successful, and Rosenberg sold franchises to others starting in 1955.
In 1963, Rosenberg’s son Robert became CEO in the company at age 25, and Dunkin Donuts opened its hundredth location that year. Dunkin’ Donuts was a subsidiary of Universal Food Systems at the time, a conglomerate of 10 small food-service businesses, and Dunkin’ Donuts locations varied greatly within their menu options, with some selling full breakfasts yet others serving only donuts and coffee.
Dunkin Donuts is an international company focusing on baked goods. The company is located throughout the United States along with 32 countries abroad. The customer service department [ ] is available to go over concerns relating to products or service. If you need to reach out, you can connect by telephone, email, traditional mail or through social media marketing.
Dunkin Donuts Regular Business Hours
Weekdays: You will see that some of the restaurants operate on different hours. A lot of the locations are open round the clock a days. Typically, the restaurants are open Monday through Friday 5am to 10pm, local time. The hours change whenever a holiday falls on a weekday.
Weekends: Dunkin Donuts is open Saturday and Sunday 6am to 9pm, local time. You need to call your local Dunkin Donuts for specific hours of operation, taking into consideration the hours change dependant on location.
Dunkin Donuts operates on different hours on holidays. The amount of time of operation vary by location. Additionally, you will observe that locations close of reduce hours on observed holidays. The observed holidays include:
New Years Day
Martin Luther King Day
New Years Eve
Dunkin Donut’s News: Dunkin is dropping the donuts from the name, anyway. Doughnuts continue to be on the menu, but Dunkin Donuts is renaming itself Dunkin to reflect its increasing increased exposure of coffee along with other drinks, which make up 60 % of the sales.
The 68-year-old chain has toyed with the idea for quite a while. In 2006, it released a new motto America operates on Dunkin that didnt mention doughnuts. Last fall, it tested the Dunkin logo on a new store in Pasadena, Calif.; it offers place the name on the few other stores since that time.
Our new branding is actually a clear signal that theres new things at Dunkin. It speaks to the breadth of our offerings, said David Hoffman, the CEO Dunkin Brands, the chains parent company, in a conference call with media.
The name change will officially take place in January, when it begins appearing on napkins, boxes and signs at new and remodeled United states stores. The alteration will gradually be adopted as franchisees update their stores. It will probably be phased in overseas within the next season, the company said. Dunkin Donuts has 12,500 restaurants worldwide.
The brand new logo will still have Dunkin Donuts familiar rounded font and orange-and-pink color scheme, in which the company provides since 1973. The Canton, Mass.-based company isnt saying how much the modification will cost.
Dunkin Donuts has always sold coffee, but hot breakfast sandwiches and specialty drinks just like the fruity Coolatta and Cold Brew iced coffee have grown to be increasingly essential to the chain. Within the second quarter of the year, the organization noted that overall United states store traffic was down, but revenue was up due to sales of higher-margin iced coffee drinks and breakfast sandwiches.
Dunkin?says the name change is just one of several things it? doing to remain relevant to younger customers. It? also simplifying its menu and adding dedicated mobile ordering lanes.
But changing the name of iconic brands can be quite a big mistake, says Laura Ries, an Atlanta-based marketing consultant.
Ries says Dunkin eventually wont mean something to younger customers who havent grown up with all the complete name. Specific words are easier for people to keep in mind and conjure emotional connections, she said. Having Donuts within the name is also easier for individuals in overseas markets who may not know what Dunkin means.
Messing with iconic brands can also have consequences. In 2016, fifteen years after replacing Kentucky Fried Chicken with KFC, the company were required to issue a press release to combat a web-based rumor it was compelled to change its name since it doesn? serve real chicken.
And IHOP faced some backlash earlier this summer when it announced it was changing its name to IHOb to remind customers which it serves burgers as well as pancakes. That certain was actually a publicity stunt, nevertheless it annoyed some customers.
Dunkin Donuts Chief Marketing Officer Tony Weisman said the organization has done a lot of testing and doesn? expect any customer backlash from your decision.
The reaction continues to be overwhelmingly positive,Weisman said. Its just likely to feel totally familiar to people.?
But Reis said even though doughnuts have fallen out of favor among a far more health-conscious subscriber base, people know already Dunkin?Donuts as being a place where they can just get coffee and relish the doughnuts smell.
There? nothing wrong with still having Donuts in your name,?she said. ?ong term it was helping them, offering them a brandname identity that was the opposite of Starbucks.?
The Canton, Mass., chain on Wednesday said that revamped lattes, cappuccinos and Americanos would be the biggest switch to Dunkin? drinks menu as it started serving espresso 20 years ago from simpler machines.
Dunkin?wants customers to see it as being less expensive than Starbucks and just as good. The business dropped the Donuts from the name recently and is particularly encroaching on Starbucks? turf by selling cold-brew coffee in their shops and bottled iced coffee in supermarkets.
Starbucks has generated lackluster sales increase in recent quarters within the United states, its largest market, and competition to market high-quality coffee is intensifying. The price of a 16-ounce hot latte with a Dunkin in Baltimore, where the chain continues to be testing the new drinks, is $3.59, with tax, in comparison with $4.19 for the similar-sized drink in a nearby Starbucks.
Dunkin is taking shots at Starbucks with new, lower-priced espresso drinks.
Theres no reason at all to attend Starbucks anymore, said Tony Weisman, Dunkin? marketing chief.
Starbucks representatives were unavailable for comment Wednesday. Rising against Starbucks, whose business was modeled right after the espresso shops of Italy, could be a big challenge for Dunkin, which always has become known more because of its smooth coffees compared to a bold drink like espresso.
Dunkin has been remodeling its stores with cold-brew taps and drive-through lanes for mobile orders. Like Starbucks, the chain has struggled to bring in new clients. Dunkins U.S. same-store sales grew 1.4% within the second quarter, as a rise in average check offset a decline in traffic. The business is scheduled to report third-quarter results on Thursday.
Dunkin has lagged behind in espresso sales since the category became the fastest-growing kind of coffee in cafes in recent years. McDonald? Corp. features a collection of low-price espresso drinks, too. The brand new espresso beverages is going to be served at Dunkin? greater than 9,200 Usa stores in bright orange cups to differentiate them from other Dunkin drinks in white or clear cups.
The business hopes the drinks will help it boost business within the afternoon, which has proved challenging both for Dunkin?and Starbucks. The organization is investing $100 million inside the U.S. over the following year, over half of it in restaurant technology, like the espresso machines. Franchisees have committed much more money towards the upgrades. Dunkin wouldn? say exactly how much franchisees are contributing or exactly how much the brand new machines cost. Company executives select the Swiss-made machine that will be the new standard, following trips to Europe and repeated tests to get the extraction from the coffee beans just right.
The brand new equipment in some ways is faster compared to old equipment, said Scott Murphy, chief operating officer of Dunkin?U.S.
It’s officially “spooky season,” which means eateries over the nation are dressing their menus up for Halloween. Dunkin’ Donuts is not any exception, since the company welcomed two seasonal doughnuts onto its shelves on Oct. 3, 2018. You’ve probably already tried one of these, as it made its debut on the Halloween menu in 2017. However, I’m gonna assume you haven’t tried Dunkin’ Donuts’ Halloween Oreo Donut yet?because it’s the company’s newest holiday offering. No, I’m not tricking you; it is a real treat that one could purchase as Dunkin’ today.
Prior to running towards the nearest Dunkin’ in pursuit of a Halloween Oreo Donut, you most likely want to know what it’s made from. For the record, this chocolatey selection doesn’t disappoint. Based on a press release, Dunkin’s new Oreo Donut is filled with vanilla buttercream and topped with chocolate icing. (TBH, it’s already giving me major Oreo vibes.) That’s not it, though; the Halloween treat is then dipped in Oreo cookie crumbles and drizzled with dark orange icing. Between the chocolate tones as well as the and orange accent, there’s not doubt inside my mind this treat will place you to the spooky spirit.
In addition to, it sounds delicious. A Dunkin’-Oreo hybrid is precisely what I need today, and the truth that it’s Halloween-themed makes it better still.
That’s not the only seasonal doughnut that Dunkin’ is providing, though. The company also re-introduced its Spider Donut, which was initially welcomed to the Halloween menu in 2017. Not merely is the Spider Donut one of Dunkin’s spookiest offerings, it also doubles up on the doughnuts. The delicacy is made with an orange-frosted classic doughnut that includes a glazed Munchkin relaxing in the center. Then, chocolate icing can be used to draw in spider legs and eyes on the doughnut. The effect is a scary-and-sweet Halloween treat that’s perfect for October snacking.
In addition to the Oreo Donut and also the Spider Donut, Dunkin’ is dressing its classic doughnut selection in honor of Halloween. In accordance with a press release, the organization is utilizing purple and orange paunfy drizzles and sprinkles to include some holiday pizazz to its classic menu. Therefore if spiders and Oreos aren’t your personal style, you can join the vacation fun together with your favorite go-to doughnut.
Dunkin’ is performing way more than dressing its doughnuts for Halloween, though. The organization is additionally supporting “Community Cups” throughout the month of October, that gives customers the opportunity to donate $1 for the Joy in Childhood Foundation. The foundation which can be supported by Dunkin’ and Baskin-Robbins gives children that suffer through hunger or sickness possibilities to experience joy in their lives. Customers can donate towards the cause at Dunkin’ until Oct. 31.